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Frequently Asked Questions (FAQs)

Is there a transportation shuttle service available from the airport (YYJ) to the hotel?

Yes you may find more detail here  Shuttle Service and Schedule .  You may also secure reservations online or by calling 778-351-4995 or 1-855-351-4995


Is there a Business Center onsite?

Yes there is and you have access to the following:

- Internet access and word processing software.
- Complimentary printing of up to 5 black & white pages.
- Additional black & white and colour laser printing, photocopying, and faxing at a charge with a Prepaid Printing Access Card, available from the Front Desk.
-Complimentary scanning to a USB with a Printing Access Card. 
-Basic office supplies are available for your use.


What is the mailing address to forward handouts/brochures etc. for this event?

Please label those shipments as follows:

c/o James Burrough
Hotel Grand Pacific
Belleville Street
Victoria, BC V8V1X3

Please ensure to list “Environment & Climate Change Canada” your name, and “Box XX of XX”.


Where can I get information about the weather for Victoria, BC?

Review weather information here.


Are there coffee pots in the guest rooms?

No, there are Keurig beverage brewing systems in the guest rooms.


What type of outlets and voltage are available in the rooms?

Outlets and voltage in Canada (110 volts) are the same as the United States. For guests from outside of North America, adapters are required.


Is there an ATM located onsite?

No, however there are options within walking distance (i.e. Days Inn at 427 Bellevile St)


Are pets allowed at Hotel Grand Pacific?

Pets are welcome to join you during your stay. One pet of less than 40 pounds is permitted per room. There is a $50.00 non-refundable fee for our Pet Package, for up to 7 nights, which is added to the cost of your room for a maximum of seven nights. Additional nights will result in another $50.00 fee accordingly.